Privacy Policy 私隱條款

引言

          欢迎您使用Tang,及旗下网站和软件(以下简称我们)由浦洋科技股份有限公司负责管理。我们深知个人信息对您的重要性,我们将按照法律法规的规定,保护您的个人信息及隐私安全。本隐私政策详细描述了我们如何收集、使用和处理与您有关的个人信息本政策适用于我们旗下运营的官网和Tang 移动应用程序,本政策与您所使用的我们的产品或服务息息相关,您在下载、安装、启动、浏览、注册、登录、使用我们的产品或服务时,我们将按照本政策的约定处理和保护您的个人信息。我们将尽量以简明、扼要的表述向您解释本政策所涉及的技术词汇,以便于您理解。

您在使用我们的产品或服务时,我们可能会收集和使用您的相关信息。为此,希望通过本《隐私政策》向您说明,我们如何取得、使用、分享、保存和管理这些信息。请在使用或继续使用我们的各项产品与服务前,仔细阅读并充分理解本政策(尤其是加粗提示的内容),并在需要时,按照本政策的指引,作出适当的选择。

本《隐私政策》将帮助您了解以下内容:

第一章 如何收集您的个人信息

第二章 如何使用您的个人信息

第三章 如何使用Cookie和同类技术

第四章 如何共享、转让、公开披露您的个人信息

第五章 如何保护您的个人信息

第六章 如何保存您的个人信息

第七章 管理、查看或删除您的个人信息

第八章 未成年人信息的保护

第九章 本政策如何更新

第十章 投诉及建议

第十一章 其他

第一章 如何收集您的个人信息

定义:

根据GB/T35273《信息安全技术个人信息安全规范》附录A(资料性附录)-个人信息示例-表A.1,个人信息是指以电子或者其他方式记录的能够单独或者与其他信息结合识别特定自然人身份或者反映特定自然人活动情况的各种信息, 如姓名、出生日期、身份证件号码、个人生物识别信息、住址、通信通讯联系方式、通信记录和内容、账号密码、财产信息、征信信息、行踪轨迹、住宿信息、健康生理信息、交易信息等。

根据GB/T35273《个人信息安全规范》中附录B(资料性附录)-个人敏感信息判定-表B.1,个人敏感信息是指一旦泄露、非法提供或滥用可能危害人身和财产安全,极易导致个人名誉、身心健康受到损害或歧视性待遇等的个人信息, 如个人财产信息、个人健康生理信息、个人生物识别信息、个人身份信息、网络身份标识信息及其他信息。

1.1 您向我们提供相关个人信息

1.1.1 为使用我们的产品或服务,您首先需要注册账号并登录。 您可以选择通过微信、Facebook、Instagram、Twitter、手机登录等方式创建我们产品或服务的账号并登录(“账号登录”)。

1.1.1.1 如果您选择手机登录方式,您需向我们提供您的手机号码。 我们收集这一信息是为了识别和验证您的身份。这也有助于我们将您的手机号码与我们账号绑定,以此实现该账号项下的数据在不同设备之间的同步。 如果您拒绝提供手机号码,您将无法以手机号码登录,也无法以手机号码实现数据同步。 如果您选择微信、Facebook、Instagram或Twitter账号等第三方账户登录,您无需向我们提供手机号码。但是,在您登录后,您可以选择向我们补充提供您的手机号码,以完善您的账号信息, 您不补充提供可能会影响您使用我们的部分产品或服务。

1.1.1.2 当您选择通过微信、Facebook、Instagram或Twitter这些第三方账号登录我们产品或服务时,代表您同意我们从微信、Facebook、Instagram或Twitter这些第三方获取您授权共享的信息 (微信登录:获取用户的公开信息,包括头像、昵称、地区和性别;Facebook、Instagram、Twitter登录:访问公开资料), 并且同意将您的第三方账号与您的我们产品或服务账号绑定,使您可以通过第三方账号直接登录并使用我们的产品或服务, 并借助该账户实现数据在不同设备之间的同步。我们会依据与第三方的约定,并在符合相关法律法规的前提下,使用您授权共享的个人信息。 如果您拒绝同意我们从第三方获取您授权共享的信息,您将无法通过微信、Facebook、Instagram或Twitter这些第三方账号注册我们账号并登录,也无法借助该第三方账号实现数据的同步。

1.1.1.3 在注册完成后,您可以选择通过授权将您的我们账号的头像、昵称与已绑定的微信、Facebook、Instagram或Twitter的头像、昵称进行同步(但不同步并不会影响您使用我们的产品或服务)。头像、昵称均属于您的账号信息。 对于该账号信息所涉的个人信息,我们将按照本《隐私政策》予以保护。

1.1.1.4 您购买我们提供的收费产品及服务时、为了履行您与我们签署的协议向您提供我们的课程讲解、督学群运营等服务, 您可能需要向我们提供您的手机号、微信号、FacebookID、InstagramID、TwitterID。为了帮助您顺利完成交易、保障您的交易安全、查询订单信息等,在您下单交易或为了完成交易时,我们会收集您的交易商品/服务信息、订单号、交易金额、支付方式、联系电话、银行账号等信息 。如您的购买是通过第三方进行的,我们可能还会收集您的第三方支付账户( 支付宝账号、微信账号、Paypal账号、苹果账号)。

1.1.2 在您使用我们产品或服务时,您可能会因账号管理、产品使用等问题联系我们客服。为此,为了核实您的身份,您可能需要向我们提供姓名、手机号码、手机充值记录、购买记录、支付记录、系统操作记录&照片、银行账号、 第三方支付平台的账号( 支付宝账号、微信账号、Paypal账号、苹果账号)、与我们进行联系的通信记录及内容等与您使用我们产品或服务相关的信息,以便我们的客服人员与您联系,并帮助您解决相关问题。如果您拒绝提供相关信息,我们可能无法帮助您解决相关问题。

1.2 我们收集您所使用的相关设备及网络信息

当您使用我们的产品或服务时,我们将收集您所使用的相关设备信息,以便为您提供持续稳定的服务支持(如数据的实时同步等), 同时有助于我们不断改善自身产品或服务,从而使您在使用我们的产品或服务过程中获得最优体验。我们收集的您所使用的相关设备信息包括设备名称、设备型号、硬件序列号、操作系统和应用程序版本及类型、语言设置、分辨率、移动终端随机存储内存、登录IP地址、接入网络的方式、 网络质量数据、移动网络信息(包括运营商名称)、日志信息(如操作日志、服务日志)等等。

1.3 我们通过调用权限的方式向您收集的信息

1.3.1 为提升我们产品或服务的使用体验和便利程度,我们可能会通过调用设备权限的方式收集您的如下个人信息。 如果您不同意提供这些个人信息,您可能无法使用与提升用户体验相关的功能,您也可能需要在使用我们产品或服务过程中手动重复填写一些信息。

1.3.2 若您希望向我们上传图片信息,您可以选择授权我们调用您所使用设备中的相册权限。

1.3.3 若您希望快速便捷地通过第三方移动运营商完成支付,在您的设备支持的情况下,您可以选择授权调用您所使用设备中的移动运营相关权限(如短信),以便您快速便捷地完成付款。

1.3.4 若您希望向我们上传您的录音资料,您可以选择授权我们调用您所使用设备的麦克风权限。

1.3.5 若您希望实现或体验上述功能,您可能需要在您的设备中向我们开启您的相应访问权限。 您也可以随时选择关闭相应访问权限以取消相应授权。在不同设备中,权限显示方式及关闭方式可能有所不同,具体请参考设备及系统开发方的说明或指引。

1.3.6 若您希望使用一些特定的我们产品或服务, 您可能需要在这些课程内选择授权我们收录您的录音等语音资料, 获得您的授权后,我们可能会在相关产品或服务中(如排行榜、参与讨论、留言)显示您的个人信息(如 性别、头像、昵称、在我们中形成的录音等语音资料 等)以供其他用户查看。

1.3.7 为了统计分析数据从而更好地优化产品设计,我们承诺将在对您提供的 生日、性别、地区、个人介绍、在我们中形成的录音等资料和信息进行去标识化、匿名化处理后, 再进行统计与分析。

1.3.8 为向您推荐合适的产品或服务和履行双方间签订的协议,我们将采集您的个人上网记录,包括:您在使用我们产品或服务中的产生的浏览记录、使用记录、点击记录、学习数据等。

1.4 第三方向您收集的信息

1.4.1 第三方付款服务提供商收集相关个人信息

您可以通过向我们付款的方式获取我们产品或服务相关的产品及虚拟产品,包括城市关卡、定制服务等。 上述付款服务可能由我们以外的第三方提供,我们并不会获取与您付款相关的密码等信息。但可能从您或第三方支付平台获得您的第三方支付账户( 支付宝账号、微信账号、Paypal账号、苹果账号) 。若您希望了解第三方服务提供商收集个人信息的具体规则,请查阅您选择的第三方付款服务提供商的隐私政策。

1.4.2 第三方广告推送等服务提供商收集相关个人信息

我们可能会与第三方服务提供商合作,在我们的产品或服务中接入第三方服务 (例如投放广告、链接或者其它形式的推广内容)。

1.4.2.1 广告推送与投放

我们可能与进行推广和广告投放的合作伙伴共享信息,但我们不会共享用于识别您个人身份的信息(如手机号码、昵称、头像),仅会向这些合作伙伴提供不能识别您个人身份的间接画像标签及去标识化的设备信息或匿名化后的设备、网络、渠道等信息,以帮助其在不识别您个人身份的前提下提升广告的有效处触达率。

1.4.2.2 广告统计

我们可能与业务的服务商、供应商和其他合作伙伴共享分析去标识化的设备信息或统计信息,这些信息难以或无法与您的真实身份相关联。这些信息将帮助我们分析、衡量广告和相关服务的有效性。

1.4.2.3 通过我们产品或服务接入的第三方服务商可能有自己的隐私政策,其不受本《隐私政策》的约束。 第三方服务提供商可能会根据其自己的隐私政策收集为您提供服务所需的个人信息。 我们将尽力要求第三方服务商在处理您的个人信息时遵守相关法律法规,尽力要求其采取相关的保密和安全措施,但我们无法保证其一定会按照我们提出的要求采取相应措施。

1.5 需让您充分知晓,在以下情形下,我们收集、使用个人信息无需征得您的授权同意:

1.5.1 与我们履行法律法规规定的义务相关的;

1.5.2 与国家安全、国防安全直接相关的;

1.5.3 与公共安全、公共卫生、重大公共利益直接相关的;

1.5.4 与犯罪侦查、起诉、审判和判决执行等直接相关的;

1.5.5 出于维护个人信息主体或其他个人的生命、财产等重大合法权益但又很难得到本人同意的;

1.5.6 所收集的个人信息是个人信息主体自行向社会公众公开的;

1.5.7 根据个人信息主体要求签订和履行合同所必需的;

1.5.8 从合法公开披露的信息中收集的您的个人信息的,如合法的新闻报道、政府信息公开等渠道;

1.5.9 维护所提供的产品或服务的安全稳定运行所必需的,例如发现、处置产品或服务的故障;

1.6 根据法律规定,向第三方提供经去标识化处理的个人信息,且确保数据接收方无法复原并重新识别个人信息主体的, 不属于个人信息的对外共享、转让及公开披露行为,对此类数据的保存及处理将无需另行向您通知并征得您的同意。

第二章 如何使用您的个人信息

在收集您的个人信息后,我们将根据如下规则使用您的个人信息:

2.1 会根据本《隐私政策》的约定并为实现我们的产品或服务功能对所收集的个人信息进行使用。

2.2 请您注意,对于您在使用我们的产品或服务时所提供的所有个人信息,除非您删除或通过相关设置拒绝我们收集,否则您将在使用产品或服务期间、账号注销前持续授权我们使用。 但,在您注销账号时,我们将停止使用并删除您的个人信息。

2.3 我们会对旗下产品或服务使用情况进行统计,并可能会与公众或第三方共享这些统计信息, 以展示我们产品或服务的整体使用趋势。但这些统计信息不会包含您的任何身份识别信息。

2.4 当我们要将您的个人信息用于本政策未载明的其它用途时,或将基于特定目的收集而来的信息用于其他目的时,我们会主动事先征求您的明示同意。

第三章 如何使用Cookie和同类技术

3.1 为了更好地向您提供产品或服务,我们使用了若干自动数据收集工具,目前包括Flash Cookies和内嵌Web链接。借助这些技术,我们能够实时跟踪您的学习进度,并了解您的偏好信息, 从而为您提供更优质、更个性化的用户体验。我们不会将上述技术用于本政策所述目的之外的任何用途。 请您理解,我们的某些服务只能通过使用上述技术才可得到实现。 如您的设备或相关程序允许,您可以通过改变设置,或通过访问提供商的网页等合适的方式,来关闭或删除上述技术。但这一举动可能会影响您使用我们产品或服务。

第四章 如何共享、转让、公开披露您的个人信息

共享

4.1 我们将严格遵守相关法律法规,对您的个人信息予以保密。除以下情况外,我们不会向其他人共享您的个人信息:

4.1.1 事先获得您明确的同意或授权;

4.1.2 应您的监护人的合法要求而提供您的信息;

4.1.3 根据与您签署的相关协议(包括在线签署的电子协议以及相应的平台规则)或其他的法律文件约定而提供;

4.1.4 根据本《隐私政策》所述与第三方进行共享:我们可能会基于您的相应授权将您的个人信息与管理公司的关联方共享。但我们只会共享必要的个人信息,且受本《隐私政策》所述目的之约束。 如果我们的关联方要改变个人信息的处理目的,将适时向您征得明示同意。

4.2 对我们与之共享个人信息的公司、组织和个人,我们将尽合理的努力要求其处理您的个人信息时遵守相关法律法规,尽力要求其采取相关的保密和安全措施,以保障您的个人信息安全。

转让

4.3 我们不会将您的个人信息转让给任何公司、组织和个人,但以下情况除外:

4.3.1 事先获得您明确的同意或授权;

4.3.2 根据与您签署的相关协议(包括在线签署的电子协议以及相应的平台规则)或其他的法律文件约定而提供;

4.3.3 在涉及收购、兼并、破产清算、重组等重大变更时,如涉及到个人信息转让的, 我们会要求新的持有您个人信息的公司或组织继续履行本《隐私政策》项下的责任和义务。如变更后的主体需变更个人信息使用目的,我们会要求其事先获得您的明示同意。

公开披露

4.4 我们仅会在以下情况下,且在采取符合业界标准的安全防护措施的前提下,才会公开披露您的个人信息:

4.4.1 根据您的需求,在您明确同意的披露方式下披露您所指定的个人信息;

4.4.2 根据法律、法规的要求、行政或司法机关的强制性要求,我们可能会公开披露您的个人信息。 当我们收到上述披露请求时,我们会依法要求请求方出具相关法律文件,如传票或协助调查函等。 我们会慎重审查每一个披露请求,以确保该等披露请求符合相关法律规定。在法律法规许可的前提下,我们会对包含披露信息的文件采取加密保护等措施。

4.5 需让您充分知晓,在以下情形下,我们共享、转让、公开披露您的个人信息无需征得您的授权同意:

4.5.1 与我们履行法律法规规定的义务相关的;

4.5.2 与国家安全、国防安全直接相关的;

4.5.3 与公共安全、公共卫生、重大公共利益直接相关的;

4.5.4 与犯罪侦查、起诉、审判和判决执行等直接相关的;

4.5.5 出于维护个人信息主体或其他个人的生命、财产等重大合法权益但又很难得到本人同意的;

4.5.6 个人信息主体自行向社会公众公开的;

4.5.7 从合法公开披露的信息中收集的您的个人信息的,如合法的新闻报道、政府信息公开等渠道。

第五章 如何保护您的个人信息

5.1 我们非常重视个人信息安全,并会采取一切合理可行的措施,持续保护您的个人信息,以防其他人在未经授权的情况下访问、篡改或披露我们收集的您的个人信息:

5.1.1 我们已采用符合行业标准的安全防护措施来保护您的个人信息,防止数据遭到未经授权的访问、公开披露、使用、修改、损坏或丢失。 我们会采取一切合理可行的措施,保护您的个人信息。例如,在您的移动设备与我们产品或服务之间交换数据时进行SSL加密保护;我们会使用受信赖的保护机制防止数据遭到恶意攻击。

5.1.2 我们仅允许有必要知晓的人员访问相关个人信息,并为此设置了严格的访问权限控制和监控机制。 我们同时要求可能接触到您个人信息的所有人员履行相应的保密义务。如果未能履行这些义务,可能会被追究法律责任或被终止与我们的相应法律关系。

5.2 我们会采取一切合理可行的措施,确保未收集无关的信息。

5.3 请您理解,由于技术的限制以及可能存在的各种恶意手段,在互联网行业,即便我们竭尽所能加强安全措施, 但也不可能始终保证信息百分之百的绝对安全。您需要了解和知悉,您接入我们的产品或服务所用的系统和通讯网络, 有可能因我们可控范围外的其他因素而出现问题,在此情形下,我们会依法尽力协助解决。

5.4 如不幸发生信息安全事故,我们将按照法律法规的要求,及时向您告知:安全事件的基本情况和可能的影响、 我们已采取或将要采取的处置措施、您可自主防范和降低风险的建议等。我们同时将及时将事件相关情况以邮件、信函、电话、 推送通知等适合的方式告知您;难以逐一告知信息主体时,我们会采取合理、有效的方式发布公告。同时,我们还将按照监管部门要求,主动上报信息安全事件的处置情况。

第六章 如何保存您的个人信息

保存期限

6.1 在用户使用我们产品或服务期间,我们会持续保存用户的个人信息。

6.2 我们承诺始终按照法律的规定在合理必要期限内存储您个人信息,对于日志信息、记录备份等信息为您注销账号后60天 (但根据法律规定有最短保存期限要求的,则我们会保存法律要求的最短期限);交易信息为交易完成日起三年或您注销账号后180天(以较长者为准)。 在超出上述期限后,我们会对您的相关信息进行删除或匿名化处理。

保存地域

6.3 您的个人信息将全部被存储于中华人民共和国境内。

6.4 目前我们不存在向境外提供个人信息的场景。

第七章 管理、查看或删除您的个人信息

我们非常尊重您对自己的个人信息所享有的权利。我们保障您对个人信息所享有的访问、更正、删除、管理等权利。

访问和更正您的个人信息

7.1 除法律法规另有规定之外,您有权行使数据访问权。当您发现我们处理关于您的个人信息有错误或者您有其他修改、补充需求时, 您也有权要求我们或自行予以更正。您行使数据访问和更正权的方式包括但不限于:

7.1.1 如果您希望访问或修改您在我们产品或服务中的账号信息,您可以通过访问我们的产品或服务进行操作(可通过点击“我”,进入个人主页后,点击“编辑”功能后进行操作)。

7.1.2 如我们的产品或服务中提供发表话题、参与讨论、留言等功能并使得您有机会通过这些服务公开或提供的个人信息的, 则我们在提供前述服务的同时会提供相应的功能确保您可以再次访问或删除您在前述服务过程中公开或提供的个人信息。

7.2 您有权知悉通过我们获得您的个人信息的第三方的身份或类型。您可以通过本政策第一章和第四章了解第三方的身份或类型。

删除您的个人信息及撤回已同意的授权

7.3 在以下情形中,您可以向我们提出删除个人信息的请求:

7.3.1 如果我们处理个人信息的行为违反相关的法律法规;

7.3.2 如果我们收集、使用您的个人信息,却未征得您的同意;

7.3.3 如果我们处理个人信息的行为违反了与您的约定或法律的规定;

7.3.4 如果您不再使用我们的产品或服务,或者您注销了相关账号;

7.3.5 如果我们不再为您提供产品或服务。

7.4 您有权向我们撤回您此前作出的有关同意收集、使用您的个人信息的授权。当您撤回同意后,我们将不再处理您的相关个人信息。 但您撤回同意的决定,不会影响此前基于您的授权而开展的个人信息处理活动。

7.5 您可以通过删除相关个人信息的方式撤回您此前就特定个人信息而对我们作出的同意授权。

注销账号

7.6 您有权随时注销您在我们产品或服务中注册的账号。您可以在「我的-设置-账号设置-注销账号」中进行账号注销。

7.7 请您注意,注销我们相关产品或服务账号是不可恢复的操作。在注销账号之后,我们将停止为您提供产品或服务,并将删除该账号项下的您的个人信息,除非法律法规另有规定。

约束信息系统自动决策

7.8 在我们仅依据信息系统、算法等在内的非人工自动决策机制做出决定,并且这些决定显著影响您的合法权益的情况下,您有权要求我们做出解释,我们也将提供适当的救济方式。

获取个人信息副本

7.9 根据您的请求,我们可以向您提供我们持有的有关您的个人信息副本(如个人基本资料)。您可以通过客户服务或本《隐私条款》第十一章载明的联系方式向我们提出请求。

响应您的上述请求

7.10 如果您对我们在以上列明的有关访问、更正、删除您的个人信息,以及撤回同意、注销账号、约束信息系统自动决策方法有任何疑问, 您可以通过客户服务或本《隐私政策》第十一章载明的联系方式与我们取得联系。

7.11 对于您合理的请求,我们原则上不收取费用,但对多次重复、超出合理限度的请求,我们将视情况收取一定成本费用。 对于那些无端重复、需要过多技术手段、给他人合法权益带来风险或者非常不切实际的请求,我们可能会予以拒绝。

7.12 在以下情形下,我们可能无法响应您的请求

7.12.1 与国家安全、国防安全直接相关的;

7.12.2 与公共安全、公共卫生、重大公共利益直接相关的;

7.12.3 与犯罪侦查、起诉、审判和判决执行等直接相关的;

7.12.4 有证据表明您存在主观恶意或滥用权利的;

7.12.5 响应您的请求将导致其他个人、组织的合法权益受到严重损害的;

7.12.6 涉及商业秘密的。

申诉机制

7.13 我们已经建立申诉管理机制,包括跟踪流程等。为了保障账号及财产安全,我们可能会与您核实相关信息。 我们将在收到您的反馈后尽快答复您的请求,最长不超过30天。若您对答复意见不满意,您可以再次通过联系我们客户进行申诉。

第八章 未成年人信息的保护

8.1 我们非常重视对未成年人信息的保护。如果您是未满18周岁的未成年人,应在监护人监护、指导并获得监护人同意情况下仔细阅读本《隐私政策》以及《儿童隐私政策》和使用我们的产品或服务。

8.2 如果您/您的监护人不同意本《隐私政策》以及《儿童隐私政策》的任何内容,您应该立即停止使用我们的产品或服务。

8.3 若您是未成年人的监护人,当您对您所监护的未成年人使用我们的产品或服务或其向我们提供的用户信息有任何疑问时, 请您及时与我们联系。我们将根据国家相关法律法规及本政策的规定保护未成年人用户信息的保密性及安全性。 如果我们发现自己在未事先获得可证实的监护人同意的情况下收集了未成年人的个人信息,则会设法尽快删除相关数据。

第九章 本政策如何更新

9.1 如我们产品或服务发生以下变化,我们将及时对本《隐私政策》进行相应的修订:

9.1.1 我们产品或服务所涉业务功能发生变更,导致处理个人信息的目的、类型、使用方式发生变更;

9.1.2 您参与个人信息处理方面的权利及其行使方式发生重大变化;

9.1.3 我们负责处理您的个人信息安全的部门的联络方式发生变更;

9.1.4 发生其他可能影响用户个人信息安全或影响用户隐私权利的变更等。

9.2《隐私政策》修订后我们会在我们产品或服务相关界面发布最新版本并以弹窗、推送通知等合理的方式告知用户,以便用户及时了解《隐私政策》的最新版本。

9.3 未经您的明确同意,我们不会削减您基于本《隐私政策》所享有的权利。

9.4 如无特殊说明,修订后的《隐私政策》自公布之日起生效。

第十章 投诉及建议

10.1 您在使用我们产品或服务的过程中,如果对本《隐私政策》有任何的疑义或建议,或您认为您的个人信息没有得到本《隐私政策》规定的保护, 您可以通过以下方式联系我们,我们将在十五个工作日内真诚地处理您的投诉及建议。

公司名称:浦洋科技股份有限公司

意见与反馈邮箱:wwd@proteux.com

个人信息泄露投诉举报邮箱:wwd@proteux.com

微信公众号:Tang汉语学习(工作日9:30-12:00 13:30-17:30)

地 址:香港上环干诺道西20号中英大厦14楼1401室

第十一章 其他

11.1 因本政策以及我们处理您个人信息事宜引起的任何争议,您可诉至有管辖权的人民法院。

11.2 如果您认为我们的个人信息处理行为损害了您的合法权益,您也可向有关政府部门进行反映。

11.3 在我们发布本《隐私政策》或向您提供产品或服务均视为本《隐私政策》生效。我们停止运营或永久停止提供产品或服务时本《隐私政策》失效。

�账号注销

浦洋科技股份有限公司
更新时间:2021年4月17日

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The introduction
Welcome to use Tang, and its website and software (hereinafter referred to as “us”) are managed by Proteux Technology Holding Limited Co., Ltd . We understand the importance of personal information to you, and we will protect your personal information and privacy in accordance with the provisions of laws and regulations. This privacy policy describes in detail how we collect, use and processing related to your personal information on this policy applies to our group’s website and Tang, mobile applications, this policy and you are using our product or service is linked to, during the download, installation, start-up, browse, register, login, use our product or service. We will protect your personal information in accordance with the provisions of this Policy. We will try our best to explain to you the technical vocabulary involved in this policy in a concise and concise manner so that you can understand it.

We may collect and use your information when you use our products or services. Therefore, we wish to use this Privacy Policy to explain to you how we obtain, use, share, store and manage such information. Before using or continuing to use our products and services, please carefully read and fully understand this Policy (in particular the content of the notice in bold), and make the appropriate choice in accordance with the guidance of this Policy when necessary.

This Privacy Policy will help you understand the following:
Chapter I How to Collect Your Personal Information
Chapter II2 How to Use Your Personal Information
Chapter III How to Use Cookies and Similar Technologies
Chapter IV How to Share, Transfer and Publicly Disclose Your Personal Information
Chapter V How to Protect Your Personal Information
Chapter VI How to keep your personal information
Chapter VII Management, View or Delete Your Personal Information
Chapter VIII Protection of Minors’ Information
Chapter VIII How to update this policy
Chapter X Complaints and Suggestions
Chapter XI Others

Chapter 1 How to Collect Your Personal Information

Definition:
According to Appendix A(Informative Appendix)-Examples of Personal Information-Table A.1 of GB/T35273 Personal Information Security Specification for Information Security Technology, personal information refers to all kinds of information recorded electronically or in other ways that can identify the identity of A specific natural person or reflect the activities of A specific natural person alone or in combination with other information. If name, date of birth, ID card number, individual biometric identification information, address, communication communication contact way, communication record and content, account number and password, property information, credit information, track of whereabouts, accommodation information, health physiological information, trade information, etc.

According to Appendix B(Informative Appendix)-Determination of Personal Sensitive Information in GB/T35273 Personal Information Security Code, Personal sensitive information refers to the personal information that may endanger the safety of personal and property and easily lead to damage to personal reputation, physical and mental health or discriminatory treatment once disclosed, illegally provided or abused. Such as personal property information, personal health physiological information, personal biometric information, personal identity information, network identity identification information and other information.

1.1 Relevant personal informationprovided

1.1.1 In order to use our products or services, first of all, you need to register an account and log in. You may choose to create an account for our products or services through WeChat, Facebook, Instagram, Twitter, mobile number, etc., and log in (” Account Login “).

1.1.1.1 If you choose mobile number to login, you need to provide us with your mobile phone number. We collect this information to identify and verify your identity. This also helps us to bind your mobile phone number to our account, so that the data under the account can be synchronized between different devices. If you refuse to provide your phone number, you will not be able to log in with your phone number, nor will you be able to synchronize your data with your phone number. If you sign in with a third party account such as WeChat, Facebook, Instagram or Twitter, you do not need to provide us with your phone number. However, after you log in, you can choose to provide us with your mobile phone number to improve your account information, you do not provide the supplement may affect your use of some of our products or services.

1.1.1.2 When you choose to log in to our products or services through third party accounts such as WeChat, Facebook, Instagram or Twitter, you agree that we can obtain the information you are authorized to share from third parties such as WeChat, Facebook, Instagram or Twitter (WeChat login:Obtaining public information about users, including profile pictures, nicknames, regions and genders;Facebook, Instagram, Twitter login: access to public information), and agree to bind your third-party account with your account of our products or services, so that you can directly log in and use our products or services through the third-party account, and use the account to realize data synchronization between different devices. We will use the personal information you authorized to share in accordance with the agreement with the third party and in accordance with the relevant laws and regulations. If you refuse to allow us to obtain the information you are authorized to share from a third party, you will not be able to register and log in our account through such third party accounts as WeChat, Facebook, Instagram or Twitter, nor will you be able to realize data synchronization with such third party accounts.

1.1.1.3 With the completion of registration, you may choose to use authorization to synchronize your profile picture or nickname of our account with your WeChat, Facebook, Instagram or Twitter profile picture or nickname (but not synchronizing will not affect your use of our products or services). profile pictures, nicknames belong to your account information.We will protect the personal information of this account in accordance with this Privacy Policy.

1.1.1.4 You may need to provide us with your mobile phone number, WeChat ID, Facebook ID, Instagramid, Twitter ID when you purchase our fee-paying products and services, or to provide you with our course explanation, school supervision group operation and other services in order to implement the agreement you signed with us. In order to help you successfully complete the transaction, protect your transaction security and inquire the order information, we will collect your transaction commodity/service information, order number, transaction amount, payment method, contact phone number, bank account number and other information when you place an order or to complete the transaction. If your purchase is made through a third party, we may also collect your third-party payment account (Alipay account, WeChat account, PayPal account, Apple account).

1.1.2 When you use our products or services, you may contact our customer service for account management, product use and other issues. To that end, in order to verify your identity, You may need to provide us with your name, mobile phone number, mobile phone recharge record, purchase record, payment record, system operation record & photo, bank account number, account number of third-party payment platform (Alipay account number, WeChat account number, Paypal account number, Apple account number), communication records and content of contact with us and other information related to your use of our products or services, so that our customer service staff can contact you and help you solve relevant problems. If you refuse to provide relevant information, we may not be able to help you solve the relevant problem.

1.2 Relevant equipment and network information we collect

When you use our products or service, we will collect the related information of your equipment, in order to provide you with a steady service support (such as data real-time synchronization, etc.), at the same time helps us to continually improve their products or services, enabling you in the process of using our product or service to obtain the optimal experience. The relevant device information we collect from you includes device name, device model, hardware serial number, operating system and application version and type, language Settings, resolution, mobile terminal random storage memory, login IP address, network access method, network quality data, mobile network information (including operator name), log information (such as operation log, service log), and so on.

1.3 We collect information from you by invoking permissions

1.3.1 In order to improve the use experience and convenience of our products or services, we may collect the following personal information from you by invoking the rights of the device. If you do not agree to provide such personal information, you may not be able to use the functions related to improving the user experience, or you may need to manually re-fill in some information during the use of our products or services.

1.3.2 If you want to upload picture information to us, you can choose to authorize us to invoke album permissions on the device you are using.

1.3.3 If you wish to make payment through a third-party mobile operator quickly and conveniently, you may choose to authorize the call of mobile operation-related permissions (such as SMS) in the device you are using if your device supports it, so that you can make payment quickly and conveniently. 

1.3.4 If you wish to upload your recordings to us, you may choose to authorize us to invoke the microphone rights of the device you are using.

1.3.5 If you wish to implement or experience the above functions, you may need to enable your appropriate access rights to us on your device. You can also choose to close the corresponding access rights at any time to cancel the corresponding authorization. Permission display mode and closing mode may be different in different devices. For details, please refer to the instructions or guidelines of the device and system developer.

1.3.6 If you wish to use certain of our products or services, you may need to choose to authorize us to include your audio recordings and other audio materials in these courses. After obtaining your authorization, we may display your personal information (such as gender, profile picture, nickname, voice information such as recordings formed in us, etc.) in relevant products or services (such as leaderboard, participating in discussions, leaving messages) for other users to view.

1.3.7 In order to make statistical analysis of the data and better optimize the product design, we promise to de-identify and anonymize the data and information provided by you, such as date of birth, gender, region, personal introduction, recording formed in us, and so on, before conducting statistical and analysis.

1.3.8 In order to recommend appropriate products or services to you and to perform the agreements signed between the parties, we will collect your personal Internet records, including: browsing records, usage records, click records, learning data, etc. generated during your use of our products or services.

1.4 Information collected from you by a third party

1.4.1 The third party collects the relevant personal information from the third party payment service provider

You can pay us for the products and virtual products related to our products or services, including city levels, customized services, etc. The above payment services may be provided by third parties other than us. We will not obtain the password and other information related to your payment. However, it may obtain your third-party payment account (Alipay, WeChat, PayPal and Apple) from you or the third-party payment platform. If you would like to know the specific rules on the collection of personal information by third party service providers, please consult the privacy policy of your selected third party payment service provider.

1.4.2 Service providers such as third-party AD providers collect relevant personal information

We may work with third party service providers to incorporate third party services (such as advertising, links or other forms of promotional content) into our products or services.

1.4.2.1 Advertising push and delivery

We may share with the partners for promotion and advertising information, but we will not share what is used to identify your personal identification information (e.g., phone number, nickname, head). We only provide these partners with indirect portrait tag can’t identify your personal identity and to identify the device information or anonymous of equipment, network, channel information, helping them increase the effective touch rate of their ads without identifying you personally.

1.4.2.2 Advertising statistics

We may share analytical de-identified device information or statistics with service providers, suppliers and other partners of our business that are difficult or cannot be associated with your real identity. This information will help us analyze and measure the effectiveness of advertising and related services.

1.4.2.3 Third-party service providers accessing our products or services may have their own privacy policies, which are not bound by this Privacy Policy. Third-party service providers may collect personal information required to provide services to you in accordance with their own privacy policies. We will try our best to require third-party service providers to comply with relevant laws and regulations when processing your personal information and to take relevant confidentiality and security measures, but we cannot guarantee that they will take corresponding measures in accordance with our requirements.

1.5 You should fully understand that we do not need to obtain your authorization to collect and use personal information under the following circumstances:

1.5.1 Related to our performance of obligations under laws and regulations

1.5.2 Related to the fulfillment of our obligations under laws and regulations and directly related to national security and national defense security

1.5.3 Those directly related to public security, public health or major public interests

1.5.4 Directly related to criminal investigation, prosecution, trial and execution of judgment, etc

1.5.5 For the purpose of safeguarding the life, property and other important legitimate rights and interests of the subject of personal information or other individuals, but it is difficult to obtain consent from the individual;

1.5.6 The collected personal information is disclosed to the public by the subject of personal information

1.5.7 It is necessary to sign and perform the contract according to the requirements of the subject of personal information

1.5.8 Collect your personal information from lawful public disclosure, such as lawful news reports, government information disclosure and other channels;

1.5.9 To maintain the safe and stable operation of the products or services provided, such as finding and dealing with the fault of the products or services;

1.6 By according to law, to a third party to provide the processing of personal information, and ensure the data receiver cannot recover and identify personal information main body, does not belong to the foreign share, transfer and disclosure of personal information, the preservation and processing of such data will be without prior notice to you and ask for your consent. 

Chapter 2 How to Use Your Personal Information

After collecting your personal information, we will use your personal information according to the following rules:

2.1 Personal Information collected by us will be used in accordance with the provisions of this Privacy Policy and for the purpose of realizing the functions of our products or services.

2.2 Please note that you will continue to authorize us to use all personal information provided by you when using our products or services, unless you delete or reject our collection through relevant Settings, during the use of our products or services and until you cancel your account. However, when you cancel your account, we will stop using it and delete your personal information.

2.3 We maintain statistics on usage of our products or services and may share such statistics with the public or third parties to show overall usage trends of our products or services.
But these statistics do not contain any identifying information about you.

2.4 When we want to use your Personal Information for other purposes not specified in this Policy, or to use the information collected for a specific purpose for other purposes, we will actively seek your express consent in advance.

Chapter 3 How to Use Cookies and Similar Technologies

3.1 In order to better provide you with products or services, we use a number of automated data collection tools, currently including Flash Cookies and embedded Web links. With these technologies, we can track your learning progress in real time and learn about your preferences to provide you with a better and more personalized user experience. We will not use the above technology for any purpose other than the purpose stated in this policy. Please understand that some of our services can only be implemented using the techniques described above. If permitted by your device or related programs, you may turn off or remove the above technologies by changing the Settings or by visiting the provider’s web page or other appropriate means. However, this action may affect your use of our products or services.

Chapter IV How to Share, Transfer and Publicly Disclose Your Personal Information

Sharing

4.1 We will strictly abide by relevant laws and regulations and keep your personal information confidential. We will not share your personal information with others except in the following circumstances:

4.1.1 Obtain your express consent or authorization in advance

4.1.2 To provide your information at the legal request of your guardian

4.1.3 Upon the legal request of your guardian, your information is provided in accordance with the relevant agreement signed with you (including the electronic agreement signed online and the corresponding platform rules) or other legal documents;

4.1.4 Sharing with third parties as described in this Privacy Policy: We may share your personal information with affiliates of Management Company based on your corresponding authorization.
However, we will only share necessary personal information for the purposes described in this Privacy Policy. If our affiliates wish to change the purposes for which personal information is processed, they will obtain your express consent in due course.

4.2 For companies, organizations and individuals with whom we share personal information, we will make reasonable efforts to require them to comply with relevant laws and regulations when processing your personal information, and make every effort to require them to take relevant confidentiality and security measures to ensure the security of your personal information.

Transferring

4.3 We will not transfer your personal information to any company, organization or individual, except under the following circumstances;

4.3.1 Obtain your express consent or authorization in advance;

4.3.2 Provided in accordance with the relevant agreement signed with you (including the electronic agreement signed online and the corresponding platform rules) or other legal documents;

4.3.3 Provided in accordance with the relevant agreements signed with you (including the online electronic agreement and the corresponding platform rules) or other legal documents, in the case of acquisition, merger, bankruptcy liquidation, reorganization and other material changes, such as the transfer of personal information, we may require new companies or organizations that hold your personal information to continue to fulfill their responsibilities and obligations under this Privacy Policy. If the subject after the change needs to change the purpose of using personal information, we will require it to obtain your express consent in advance.

Public disclosure

4.4 We will only publicly disclose your personal information under the following circumstances and under the conditions that we have adopted industry-standard security measures:

4.4.1 Disclosure of your designated personal information in a manner that you expressly agree to, as required by you;

4.4.2 We may publicly disclose your Personal Information as required by laws, regulations or mandatory requirements of administrative or judicial authorities. When we receive a request for such disclosure, we will legally require the requestor to produce relevant legal documents, such as a subpoena or a letter of assistance to the investigation. We carefully review each disclosure request to ensure that it complies with the relevant legal requirements. Where permitted by laws and regulations, we will encrypt and protect the files containing the disclosed information。

4.5 You should fully understand that we do not need your authorization to share, transfer or publicly disclose your personal information under the following circumstances:

4.5.1 Related to our performance of obligations under laws and regulations;

4.5.2 Directly related to national security and national defense security;

4.5.3 Those directly related to public security, public health or major public interests;

4.5.4 Directly related to criminal investigation, prosecution, trial and execution of judgment, etc;

4.5.5 For the purpose of safeguarding the life, property and other important legal rights and interests of the subject of personal information or other individuals, but it is difficult to get consent from the person;

4.5.6 The individual information subject discloses to the public on its own initiative;

4.5.7 Collection of your personal information from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels.

Chapter 5 How to Protect Your Personal Information

5.1 We take the security of your personal information very seriously and will take all reasonably practicable measures to continuously protect your personal information to prevent others from accessing, tampering with or disclosing your personal information we have collected without authorization:

5.1.1 We have adopted industry-standard security measures to protect your personal information from unauthorized access, public disclosure, use, modification, damage or loss. We will take all reasonably practicable steps to protect your personal information. For example, SSL encryption is used to protect data exchanged between your mobile device and our products or services; We use trusted protection mechanisms to protect our data from malicious attacks.

5.1.2 We have adopted industry-standard security measures to protect your personal information from unauthorized access, public disclosure, use, modification, damage or loss. We only allow people who need to know to access the relevant personal information, and we have set up strict access control and monitoring mechanisms. We also require all persons who may have access to your personal information to fulfill the corresponding confidentiality obligations. Failure to comply with these obligations may result in legal liability or termination of the legal relationship with us.
We will take all reasonably practicable steps to protect your personal information. For example, SSL encryption is used to protect data exchanged between your mobile device and our products or services; We use trusted protection mechanisms to protect our data from malicious attacks

5.2 We will take all reasonably practicable steps to ensure that no irrelevant information is collected.

5.3 Please understand that due to technical limitations and possible malicious means, in the Internet industry, even if we do our best to strengthen security measures, it is not always possible to guarantee the absolute security of information 100%. You need to understand and be aware that the system and communication network used by you to access our products or services may have problems due to other factors beyond our control, and in such cases, we will do our best to assist in solving such problems according to law.

5.4 In the event of an information security accident, we will, in accordance with the requirements of laws and regulations, inform you in a timely manner: the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, and the suggestions for you to prevent and reduce risks independently. At the same time, we will timely inform you of the relevant situation of the event by email, letter, phone, push notification and other appropriate ways; When it is difficult to inform the information subject one by one, we will take a reasonable and effective way to release the announcement. At the same time, we will also in accordance with the requirements of regulatory authorities, the initiative to report the disposal of information security incidents.

Chapter 6 How to keep your personal information

Storage Life

6.1 We will continue to save users’ personal information during their use of our products or services

6.2 We promise to store your personal information within a reasonable and necessary period in accordance with the provisions of the law. For log information, record backup and other information, we will cancel your account for 60 days (however, if there is a minimum retention period required by law, we will keep the minimum period required by law); the transaction information is three years from the completion date of the transaction or 180 days after you cancel your account, whichever is the longer. After exceeding the above time limit, we will delete or anonymize your relevant information.

Area

6.3 All your personal information will be stored in the People’s Republic of China

6.4 At present, we do not have a situation where we provide personal information overseas

Chapter 7 Management, View or Delete Your Personal Information

We strongly respect your rights to your personal information. We protect your rights to access, correct, delete and manage your personal information.

Access and correct your personal information

7.1 Unless otherwise provided by laws and regulations, you have the right to exercise data access.
You have the right to request us or make corrections by yourself when you find that we have made mistakes in handling your personal information or you have other modification or supplement requirements. The ways in which you may exercise your data access and correction rights include but are not limited to:

7.1.1 If you wish to access or modify your account information in our products or services, you can do so by accessing our products or services (you can do so by clicking “I” to enter the personal home page and clicking “Edit” function).。

7.1.2 As our products or services provided in the post, participate in discussions, messages, and other functions and you can have the chance to work through these made public or provide personal information, then we in the provision of the service will provide the corresponding function to ensure that you can access or delete you again in public during the process of the service or the provision of personal information

7.2 You have the right to know the identity or type of third parties who obtain your Personal Information through us. You can learn the identity or type of the third party through Chapters 1 and 4 of this Policy

Delete your personal information and revoke your agreed authorization

7.3 Delete Your Personal Information and Withdraw Authorization You may request us to delete your personal information under the following circumstances:

7.3.1 If we deal with personal information in violation of relevant laws and regulations;

7.3.2 If we collect and use your personal information without your consent;

7.3.3 If we deal with personal information in violation of your agreement or the provisions of the law;

7.3.4 If you no longer use our products or services, or you cancel the relevant account;

7.3.5 If we no longer provide you with products or services。

7.4 You have the right to withdraw your prior authorization to collect and use your personal information from us. When you withdraw your consent, we will no longer process your personal information. However, your decision to withdraw your consent will not affect your previous personal information processing activities based on your authorization.

7.5 You may withdraw your prior consent to us with respect to certain personal information by deleting the relevant personal information.

Canceling an account

7.6 You have the right to cancel your account registered with our products or services at any time.
You can log out your account in “My – Settings – Account Settings – Logout Account”.

7.7 You have the right to cancel your account registered with our products or services at any time.
Please note that the cancellation of our account for related products or services is not recoverable. After the cancellation of the account, we will stop providing products or services to you, and will delete your personal information under the account, unless otherwise stipulated by laws and regulations. You can log out your account in “My – Settings – Account Settings – Logout Account”.

Constraint information system automatic decision

7.8 If we only make decisions based on the non manual automatic decision-making mechanism including information system and algorithm, and these decisions significantly affect your legitimate rights and interests, you have the right to ask us to make an explanation, and we will also provide appropriate remedies.

Obtain a copy of personal information

7.9 Upon your request, we may provide you with a copy of the Personal Information (such as basic personal information) that we hold about you. You may make a request to us through our customer service or the contact information set forth in Chapter 11 of these Privacy Terms.

In response to your request above

7.10 If you have any questions about our methods of accessing, correcting or deleting your personal information as set forth above, as well as withdrawing consent, canceling an account or restricting the automatic decision-making of the information system, you may contact us through customer service or the contact information set forth in Chapter 11 of this Privacy Policy.

7.11 For your reasonable request, we do not charge fees in principle, but for repeated, beyond the reasonable limit of the request, we will charge a certain cost fee. We may reject requests that are gratuitously repetitive, that require too much technology, that pose a risk to the legitimate interests of others, or that are unrealistic.

8.12 We may not be able to respond to your request under the following circumstances

7.12.1 Directly related to national security and national defense security;

7.12.2 Those directly related to public security, public health or major public interests;

7.12.3 Directly related to criminal investigation, prosecution, trial and execution of judgment, etc;

7.12.4 With evidence of subjective malice or abuse of power;

7.12.5 Responding to your request will cause serious damage to the legitimate rights and interests of other individuals and organizations;

7.12.6 Involving commercial secrets.

Grievance Mechanism

7.13 We have established a complaint management mechanism, including tracking process, etc. In order to ensure the security of the account and property, we may verify the relevant information with you. We will reply to your request as soon as possible after receiving your feedback, and the longest time is no more than 30 days. If you are not satisfied with the reply, you can appeal again by contacting our customers.

Chapter 8 Protection of minors’ information

8.1 We attach great importance to the protection of minors’ information. If you are a minor under the age of 18, you should carefully read this Privacy Policy and the Children’s Privacy Policy and use our products or services under the guardianship, guidance and consent of your guardian.

8.2 If you/your guardian does not agree to any content of this Privacy Policy and the Children’s Privacy Policy, you should immediately stop using our products or services.

8.3 If you are the guardian of a minor, if you have any questions about the use of our products or services by the minor under your supervision or the user information provided to us, please contact us in a timely manner. We will protect the confidentiality and security of minor users’ information in accordance with relevant national laws and regulations and the provisions of this policy. If we find that we have collected personal information from minors without first obtaining verifiable guardian consent, we will seek to delete the data as soon as possible.

Chapter 9 How to update this policy

9.1 If the following changes occur to our products or services, we will revise the Privacy Policy accordingly in a timely manner:

9.1.1 Changes in the business functions involved in our products or services result in changes in the purpose, type and use of personal information;

9.1.2 Your rights to participate in the processing of personal information and how they are exercised have changed significantly;

9.1.3 The contact information of our department that handles the security of your personal information has changed;

9.1.4 Other changes that may affect the security of users’ personal information or affect users’ privacy rights, etc.

9.2 After the Privacy Policy is revised, we will release the latest version of the Privacy Policy on the relevant interface of our products or services and notify users through pop-up Windows, push notifications and other reasonable means, so that users can keep abream of the latest version of the Privacy Policy.

9.3 We will not diminish your rights under this Privacy Policy without your express consent.

9.4 Unless otherwise stated, the revised Privacy Policy will come into effect on the date of publication.

Chapter X Complaints and Suggestions

10.1 You are in the process of using our product or service, if our “privacy policy” if you have any questions or Suggestions, or do you think of your personal information is not protected by the provisions of this “privacy policy”, you can contact us by the following way, we will sincerely to deal with you in 15 working days of complaints and Suggestions.

Company name: Proteux Technology Holding Limited Co., Ltd

Email for comments and feedback:wwd@proteux.com

Personal information disclosure complaint and report mailbox:wwd@proteux.com

WeChat official account:Tang汉语学习(weekdays 9:30-12:00, 13:30-17:30)

Add:1401,14/F,Chung Ying Building,20 Connaught Road West,Sheung Wan,Hong Kong

Chapter XI Others

11.1 If you have any dispute arising out of this Policy or our handling of your personal information, you may appeal to the competent people’s court.

11.2 If you think that our personal information processing behavior has harmed your legitimate rights and interests, you can also report to the relevant government departments.

11.3 This Privacy Policy takes effect when we publish this Privacy Policy or provide you with products or services. This Privacy Policy shall expire when we cease to operate or permanently cease to provide products or services.

Proteux Technology Holding Limited  Co., Ltd
Updated: April 17, 2021

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